Special Notice - COVID-19 Response

The Shuswap Emergency Program presently has an Emergency Operations Centre activated in response to the COVID-19 pandemic.  Activating the EOC ensures that appropriate levels of services are in place to support our communities and provide a centralized information and response centre.

If you have a non-emergency concern or question, please reach us by email at sep@csrd.bc.ca or by calling 250.833.5950.

The CSRD administrative office will be reopening to the public for regular business hours from 9 AM to 4 PM (excluding holidays) beginning Monday, July 6, 2020.

Appointments are strongly encouraged to avoid congestion and adhere to physical distancing regulations. While some CSRD staff remain working remotely, they are available by phone and email. It is recommended that the public continue to use these methods of contacting staff as much as possible to help reduce potential exposure to the COVID-19 virus.

We appreciate your patience as we work to protect the health of both our staff and the public during this challenging time.

Program Information

Public safety and the well-being of citizens is a crucial function of local government.  

The CSRD is responsible for the direction and control of coordinated response to and recovery from a major emergency event or disaster. This is accomplished by maintaining effective emergency management organizations, with trained and practiced personnel and community volunteers, as well as maintaining up-to-date emergency plans.

The Emergency Program Act states:  “a local authority must prepare or cause to be prepared local emergency plans respecting preparation for, response to and recover from emergencies and disasters. A local authority must establish and maintain an emergency management organization to develop and implement emergency plans and other preparedness response and recovery measures."

The CSRD's Emergency Programs do not coordinate or facilitate daily emergency response activities of the RCMP, Fire Departments or BC Ambulance Service. The programs are designed to assist these agencies with the necessary resources required for an incident once they have exhausted their own. This may be in the form of special equipment, manpower of extraordinary resources.