What We Do
Dog Control Service is intended to promote responsible dog ownership, accountability and public safety. The CSRD uses the services of Commissionaires BC to provide dog control services in Electoral Area C (South Shuswap) and D (Ranchero, Falkland, Salmon Valley). There are also dangerous dog control regulations in Electoral Area F (North Shuswap).
Dog Control Complaints
If you live in one of the Dog Control Service Areas, you can report a problem online.
During business hours, residents can reach the Dog Control Service by calling the Commissionaires BC at 250-833-3436. Business hours are 8 AM to 4 PM, Monday to Friday. Non-emergency dog control situations will be responded to on the next business day.
For after-hours emergency regarding dog control, please call the CSRD's on-call answering service at 1-877-996-3344. Please note that emergency dog control services include: vicious dog attacks on a person or animal, or dogs in medical distress. Dogs barking or running at large are considered non-emergency dog control situations.
In Electoral Area C, dog control also allows residents to obtain a dog license for their dog, report a stray, lost or found dog and report any dog that is dangerous or at large. Dog owners in Electoral Area D will not be required to purchase a dog license for their pet. There is also no option for voluntary dog licensing in Electoral Area D.
The bylaw allows for owners to have a maximum of four dogs at any one place or property, unless the place or property is lawfully used in compliance with a Regional District zoning bylaw as a dog kennel or veterinary clinic.
The CSRD Dangerous Dog Control Bylaw outlines the dangerous dog regulation. The entire Electoral Area F has a dangerous dog control program in effect, which is strictly in response to dangerous dogs only.
Please contact the SPCA for any concerns outside of bylaws or licensing, such as animal cruelty.
If you have lost a dog or know your dog has been impounded, contact the Commissionaires BC directly during business hours by calling 250-833-3436. Business hours are 8 AM to 4 PM, Monday to Friday.
Owners of impounded animals will need to contact Commissionaires BC by phone at 250-833-3436 during business hours to arrange for pick up. Any impoundment fees and kennel fees are the responsibility of the dog owner. Animals will not be released from the facility until fees are paid. The fee schedule is available in the bylaws at the link located at the bottom of the page.
Payment options include:
- Cash payment directly to the Commissionaires BC Dog Control Officer;
- Payment arrangements can be made in-person at the CSRD office, located at
555 Harbourfront Drive NE, Salmon Arm. The CSRD office will accept cash, credit and debit transactions.
A receipt must be presented to retrieve your dog.
For any further information on dog control or licensing, please contact the CSRD.
- Dangerous Dog Control Regulation Area F Bylaw Number 5669
- Dog Control Regulation Area C Bylaw Number 5747
- Electoral Area C Dog Control Service Establishment Bylaw Number 5386
- Electoral Area D Dog Control Regulatory Bylaw
- Electoral Area D Dog Control Service Area Amendment Bylaw
- Electoral Area F Dangerous Dog Control Service Establishment Bylaw Number 5668