Bylaw Enforcement is a function of the Development Services Department.
The Bylaw Enforcement Officer is primarily responsible for processing, investigating and resolving contraventions of the Columbia Shuswap Regional District's Bylaws. This enforcement service extends throughout the Regional District.
Where bylaw-related concerns or problems arise, the Regional District encourages residents, where appropriate, to discuss and attempt to resolve the issues amicably. If resolution is not possible, or circumstances do not allow for a solution, then a complaint should be brought forward in writing to the Bylaw Enforcement Officer.
The Bylaw Enforcement Officer will investigate the complaint and determine whether it is actually a contravention of the applicable bylaw. Assuming it is determined that there is a contravention, the Bylaw Enforcement Officer will bring the complaint to the attention of the property owner(s) in writing, giving the owner(s) a reasonable time to resolve the issue. In the majority of cases, the Bylaw Enforcement Officer is able to bring about a resolution. However, there are circumstances when a resolution can only be obtained through legal process. The enforcement of local government bylaws through the legal process can be very time-consuming and costly, thus every effort is made to resolve the issues directly with the offending party.
Once a complaint is received in writing, and an investigation reveals a contravention, the contravening matter will be brought into compliance, either directly or if necessary, through legal process.
It is the Regional District's policy that complaints be received in writing, either by letter, email, or online complaint form and that the investigation be limited to the specific issue of concern expressed in the complaint. The name and phone number of the complainant must be provided. Please refer to Policy A-69 for further information.
The written complaint must include the civic or legal address of the offending property, the nature of the complaint and, if known, the duration of the alleged contravention. Your name, mailing address and telephone number is also required for contact purposes.
Freedom of Information and Protection of Privacy Act
Your identity will not be revealed as it is protected under the Freedom of Information and Protection of Privacy Act. However, should the matter proceed to court and if required by direction of law, the CSRD may be required to disclose the information provided.
Noise and Unsightly Premises Complaints
Currently, the Regional District does not have any bylaws addressing noise or unsightly premises, therefore, complaints concerning these matters cannot be addressed by the Regional District.
Municipal Ticket Information
|Ticket Information Utilization Bylaw No. 5776||5776||All Areas||Link|
The Regional District's Ticket Information Utilization Bylaw No. 5776 applies to various bylaws:
|Dog Control Regulations||
Electoral Area C,
|Electoral Area B Zoning Bylaw No. 851||851||Electoral Area B||Link|
|Fireworks/Firecrackers Regulation (Areas C & F) Bylaw No. 5509||5509||Electoral Area C,
Electoral Area F
|Fireworks/Firecrackers Regulation (Area E) Bylaw No. 5601||5601||Electoral Area E||Link|
|Illegal Dumping Regulation Bylaw No. 5615||5615||All Areas||Link|
|Lakes Zoning Bylaw No. 900||900||Electoral Area C,
Electoral Area E,
Electoral Area F
|Parks (CSRD) Regulation Bylaw No. 5556||5556||All Areas||Link|
|Refuse Disposal Facilities Tipping Fee and Regulation Bylaw No. 5542 (Consolidated)||5542||All Areas||Link|
|Salmon Valley Land Use Bylaw No. 2500||2500||Electoral Area D (Salmon Valley)||Link|
|Waterworks Rates and Regulations Bylaw No. 5632||5632||All Areas||Link|
For general enquiries please call 1.888.248.2773 or 250.832.8194