In the best interest of community safety, the CSRD, like many other regional districts and municipalities in BC, has banned the sale of any fireworks within Electoral Areas C, E, and F of the CSRD.
Can I purchase fireworks in Electoral Areas C, E, and F of the CSRD?
Can I recycle old photographs?
Photo paper is heavily treated with chemicals and therefore isn't accepted in the recycling program. Photos can be disposed of in your household garbage.
Can I tell if my drinking water is safe to drink just by looking at it, tasting it, or smelling it?
Germs generally cannot be detected by the naked eye, taste, or smell. Even very good tasting stream water can contain germs. Chemicals are a somewhat different matter. Although chemicals can't be seen in water, many do impart tastes or odours. Potable water should be clear, nearly taste-free and odour-free. Any changes in your water could signal a problem.
Do the water meters transmit at all times?
No. The water meters only transmit when downloading a reading, which is requested by the mobile drive-by VXU device.
Do the water meters transmit to other meters in the neighbourhood?
No. They only transmit the signal to the drive-by VXU reading unit when requested.
How are the rates set on the utility bill? Will they increase?
The Environment and Engineering Department sets the rates through bylaws, and they are based upon the operational costs of the utility. In most cases, operational costs of the utility are paid from the user rates. An exception to this would be a brand new water system with few connected users.
How are the water meters read?
The water meters are read once per month by a drive-by reading device.
How can I conserve water?
Follow these steps:
- Turn the tap off when you brush your teeth
- While you're waiting for the temperature of your shower or bath to increase, use a bucket to catch the running water and use it for watering your plants
- Only run the dishwasher when it's full
- Turn off automatic sprinklers if it has rained
- Catch rainwater for watering indoor plants
- Turn off the ice maker when it's full and/or during the winter months
How do I apply for subdivision?
A dual application process is in effect within the CSRD. This process is designed to speed up the CSRD commentary function by permitting application detail to be submitted directly to the Development Services Department. CSRD application forms, duly completed with three copies of the proposed subdivision plan and fees (see below), are submitted directly to the CSRD office. Please check with CSRD staff to ensure that all support information is attached.
A separate application form and support information process is required by the Approving Officer with the Ministry of Transportation. Please check with your local Transportation office for details.
How do I dispose of a boat or camper?
Campers may be disposed of at the nearest landfill (not transfer station). Fridges must be removed prior to disposal, and a bulky rate fee of $140/ton will be charged at the scale.
How do I dispose of an old mattress?
Old mattresses may be disposed of at refuse disposal facilities in the appropriate designated area. Mattresses are collected for recycling and shipped to Pacific Mattress Recycling in Richmond, where they are disassembled. The metal, wood, and foam are recycled, only the fabric cover is disposed of as trash. http://mattressrecycling.ca/2015/02/watch-us-on-breakfast-television/
How do I dispose of asphalt driveway sealer?
Check when the next hazardous waste round up will be in your community or allow the contents to harden and dispose of the container in the landfill. Residents in Revelstoke can dispose of all hazardous waste in the hazardous waste collection depot at the Revelstoke Landfill.
How do I dispose of fiberglass insulation?
Fiberglass insulation is disposed of as garbage, either in your garbage can at the curb or at the landfill.
How do I dispose of landscape ties?
Landscape ties may be disposed of at your nearest refuse disposal facility at the garbage rate of $70/ton. Due to the possibility of large spikes being in the ties, they cannot be placed in the wood bin; they must be disposed of as garbage.
How do I dispose of lighting ballasts?
Light ballasts require special handling and are included in the Light Recycle Extended Producer Responsibility Program. Bills Bottle Depot and the Revelstoke Bottle Depot MAY take them, depending on the date of manufacture. If you have older ballasts, or large quantities, please arrange collection through the Product Care Association.
How do I dispose of noxious weeds?
Noxious weeds or soil contaminated with noxious weeds must be disposed of in the garbage rather than the organic waste pile, and will be charged the garbage disposal rate of $70/ton. The Columbia Shuswap Invasive Species Society webpage has valuable information to assist in the identification of noxious and invasive weed species.
How do I dispose of oil, oil containers or oil filters?
Oil products are not permitted at refuse disposal facilities, with the exception of the oil drop off depot located at the Revelstoke Landfill. Oil is part of a Provincial recycling program, please check the Provincial Take-Back Program page to find the nearest depot.
How do I dispose of old books?
Books (both hard and soft cover) are not accepted in the residential recycling collection program. The following locations have a separate recycling option for residents looking to recycle books:
Scotch Creek Transfer Station
Skimikin Transfer Station
Falkland Transfer station
Salmon Arm Landfill
Malakwa Recycling Depot
The CSRD is working to get book recycling programs in place in Revelstoke and Golden.
How do I dispose of old light bulbs and old Christmas lights?
Lights are part of a Provincial Take back program. Please check the Provincial Take-Back Program page to find the depot nearest you. If there is no depot, hang onto your lights until the next recycling round up event in your community.
How do I expand a layer group?
Layers that are similar (parks-related, labels, etc.) are typically grouped together in the Online Mapping and Property Information tool. You can expand, or compress, these groupings by clicking on the + (expands) or – (compresses) signs that precede the layer names.
How do I know if I can subdivide my land?
The CSRD has adopted zoning and rural land use bylaws which may apply to your land. These bylaws establish parcel sizes, exceptions, configuration, amenity and service requirements which must be adhered to when designing a subdivision. The CSRD has also adopted the Subdivision Servicing Bylaw No. 641, which provides details of construction standards for community water systems as well as onsite water provision requirements.
In the initial stages of planning a subdivision, it is wise to contact the CSRD Development Services Department for bylaw information. The Ministry of Transportation office should also be contacted for regulations pursuant to the Local Services Act which will establish parcel and servicing requirements for areas outside of local bylaw application. The Ministry of Transportation also provides detailed information on road grades and alignments and may be able to advise you with respect to the need and nature of geological or hazard assessment.The Interior Health Authority will also be involved in the subdivision process, as your proposed parcels will be subject to sanitary sewage disposal regulations. In the case of a community collection system, the Ministry of Environment may also be involved.
If your land is within the Agricultural Land Reserve as established by the Provincial Agricultural Land Commission (PALC), you cannot subdivide unless you have received prior approval from the PALC, or if the proposed subdivision meets the requirements as set out in Section 5. Permitted Subdivisions, of B.C. Reg. 171/2002 of the Agricultural Land Commission Act.
An "Applicant Information Package" for Agricultural Land Reserve applications is available from the CSRD Development Services Department, which outlines the approval process. The average approval may take from three to six months to finalize and may vary according to the complexities of the specific proposal. Local government offices must be contacted for information and approval processes regarding a subdivision proposal within individual jurisdiction areas.
How do I make an information request?
There are two ways to request information from the Regional District:
Informal Request via Routine Channels:
Since the majority of all of the Regional District’s information is available through routine channels, you should always start by making an informal request. To do this, contact the department that you think might have the information you are looking for.
Formal FOI Requests:
If the information you are seeking is not available through routine channels, then you may make a FOI request for records containing the information.
Unlike routine requests, formal FOI requests must be made in writing. Your request must provide sufficient detail to assist staff in locating and retrieving the records. You must also indicate whether you want to receive copies of the records or to view the records in person.
You may use our FOI Application Form, although it is not required to make a formal request. You may deliver, mail, fax or e-mail your FOI request to:
Information and Privacy Coordinator
555 Harbourfront Drive NE
PO Box 978 Salmon Arm, BC V1E 4P1
How do I toggle between the results and the layers lists?
When more than just the layers list is being displayed, use the tabs located at the bottom of the left-side panel of your map window to toggle between the results list and the layers list.
How do I turn layers on and off?
To turn on or off a layer in the layer list, click the box that precedes the layer name. A checked box indicates a layer that is turned on.
If a layer you are interested in viewing is located within one of the layer groupings (for example, “Addresses”) the layer of interest as well as the parent layer (for example “Property Labels”) must both be checked on.
How do I zoom to a property after I have searched for it using global search?
When you enter information into the Global Search bar, a list of results is populated in the left-side panel of your map window. Locate the entry for the property you are inquiring about, and click that entry.
Your map window will zoom to the property in question. The property is highlighted (black outline) and “selected” for further action.
How does the OCP Bylaw No. 725 affect me?
If you are planning on completing any development (build a house, garage, commercial business, etc) you should contact CSRD planning staff to see if anything is required such as a development permit.
How is my personal information protected?
The Act protects personal privacy by restricting the collection, use and disclosure of personal information. Please note that personal privacy rights extend only to private individuals; not businesses, societies, corporations, etc.
When an individual makes an FOI request to the Regional District, their personal information is protected and is not made public.
How long does it take to process the information request?
The Act requires that we respond to your request within 30 business days of our receipt of your request. We will make every effort to make the records available to you sooner, if possible.
If your request is broad in scope, or if a large volume of records respond to your request, we may extend the time limit for responding under Section 10 of the Act for an additional 30 business days. For particularly large and difficult requests, we may apply to the British Columbia Information and Privacy Commissioner for an additional time extension.
The majority of requests are processed within 30 business days of us receiving your request.
How often will I get a utility bill?
Properties within local water service areas in the CSRD are billed annually for water use. Invoices are mailed by late February and are eligible for a 10% discount if payment is received by the CSRD on or before the discount deadline of April 30.
How will the Regional District respond to my information request?
When you make an informal request, the department you approach will respond to you as quickly as possible. Depending on the kind of information you are requesting, you may be able to get an answer over the phone.
The Act requires us to respond to your FOI request within 30 business days of receiving it, although we will respond sooner if possible. If your request is especially complicated, we may extend our response time by an additional 30 business days.
The Act allows us to withhold information if release would be an invasion of privacy or cause harm by one of the means listed in the Act, such as harming a law enforcement investigation or threatening anyone’s health or safety. If the Regional District withholds any information, we will tell you which section or sections of the Act were used in making this decision.
If we deny you access to any record or part of a record, you have the right to ask for a review by the British Columbia Information and Privacy Commissioner, an officer of the legislature who is independent of the government. A decision of the Commissioner is final, subject to certain limited judicial reviews.
I am in the process of developing my property; do I need a Development Permit?
The day the OCP is adopted, Development Permit requirements apply. If you are in the process of developing your property and it triggers any Development Permit requirements, you will need to obtain a permit. Contact CSRD planning staff to discuss this.
For example, if you are in the middle of building a house and the property is on a slope greater than 30%, you will need to obtain a Hazardous Lands Development Permit (Steep Slope).
I am moving (selling the home). What do I do with my utility bill?
It is a good idea to contact our office to notify us of the possession date of the new owner to ensure the account information is changed over correctly. You do not need to pay a portion of the bill for the billing period that you occupy the dwelling, as your lawyer or notary as part of the conveyance will cover this on your statement of adjustment.
I am the property owner, but I want my utility bill to go to my renter. How do I do this?
It is the policy of the Regional District that the utility bill will be sent to the registered owner of the property. In order to redirect the bill c/o a renter, tenant, property manager, or other, we must have that request in writing from the registered owner. This is because if there is an outstanding balance on the utility bill as of December 31st then that amount will be transferred to property taxes and is the responsibility of the registered owner.
I have submitted an invoice to the Regional District for payment. When will I get paid?
Our Accounts Payable department needs 10-15 business days to process an approved invoice. An approved invoice is one that displays an authorized Regional District purchase order number or contract number. If there is no purchase order listed on the invoice or if further authorization is required, then it needs to be sent to the appropriate department for approval, which will delay the process.
Please contact the accounts payable department at firstname.lastname@example.org to obtain a direct deposit form which may increase the timeliness of your payment.
I just bought a property in the Regional District and the first utility bill I received shows arrears from before I bought the property. Who is responsible for paying these arrears?
It is the responsibility of the lawyer or notary handling the transfer of ownership to ensure that a search is done through the Regional District to determine if there are any outstanding utility charges on a property and include those charges on the statement of adjustments. This is required to be sure that there are no outstanding debts or encumbrances attached to the property upon transfer of ownership.
I live in Anglemont and am not connected to water, why is there a charge for water on my property tax notice?
The parcel tax for the Anglemont Water was approved in 2012. After an exhaustive public consultation process which included letters being sent to every registered owner of property within the Anglemont Water Service Area, a referendum was held in the spring of 2012 asking eligible voters if they were in favour of the CSRD taking over the Anglemont Water System AND whether they were in favour of incurring debt up to $9.8 million dollars to upgrade the water system to provide steady, consistent, potable water to be available to all 1300 lots in the service area. The system had been in a state of disrepair for many years and would not have been "water ready" for many of the vacant lots as it did not have the capacity to service those properties. The result of this referendum was a resounding number of eligible voters in favor of both propositions and therefore the CSRD took over the water system in July of 2012. Following the takeover date, construction started on the upgrade in the fall of 2012. The parcel tax is applied to all lots, including strata lots, within that service area regardless of whether or not there are homes on the lot to fund construction, related debt and further infrastructure upgrades. The debt is being amortized over 25 years with debt amortization being only one component of the parcel tax.
I obtained permission from the province/federal government for my development, why do I need to get permission from the CSRD?
Each level of government looks at different aspects of a proposal; what the province/federal government approved may not be what the local government, the CSRD reviews and approves. We may have different requirements that need to be satisfied prior to beginning work.
It also works in reverse, if the CSRD approves your proposal, you may still need to contact the province/ federal government to see if they have further requirements.
I pay for water on my utility bill, why am I also charged on my property tax?
The items that appear on your property tax notice regarding water are generally for capital costs, debt and contributions to reserves for future infrastructure upgrading or expansion, with a limited exception to a brand new water system with limited connected users. For those systems, parcel taxes are required for operating expenses.
If I am immunocompromised, what should i drink?
If you are infected with HIV, have AIDS, are a cancer patient, are taking immunosuppressive drugs after a transplant or were born with a weakened immune system, you need to discuss this matter with your doctor. If you have been advised to boil your water, bring it to a rolling boil for one minute (three minutes at higher altitudes). This includes water for cooking, drinking, brushing teeth, washing food and so on. Any water you might swallow should be boiled.
Is there a fee to process my information request?
When you make an informal request for information, the department that has the information may charge you a fee to cover its costs in processing your request. Departments charge in accordance with our Freedom of Information Bylaw No. 5651
Formal FOI Requests:
We may charge you fees to cover the cost of processing your FOI request. We will not charge you fees for access to your own personal information or for the first three hours spent searching for and retrieving the records.
If we are going to charge you any fees, we will send you a fee estimate before processing your request. We may also require you to provide us with a deposit.
Our fees are charged in accordance with our Freedom of Information Bylaw No. 5651 and the Schedule of Maximum Fees as established by British Columbia Regulation 323/93
For example, the following fees apply for non-commercial applicants (i.e. private individuals):
- $7.50 per ¼ hour ($30/hour) after the first 3 hours spent locating, retrieving and producing the requested records;
- $7.50 per ¼ hour ($30/hour) to prepare records for disclosure (includes the time spent photocopying and reassembling files)
- $0.25 per page of regular photocopies provided; and
- Shipping and handling charges (method chosen by applicant)
|To help reduce fees and to minimize expense, please narrow the scope of your request as much as possible. Also, you should try to specify a date range, the more precise, the easier it will be to locate the records.|
People swim and boat in our water source. Should I be concerned?
Although swimmers and boats pollute, this pollution is diluted by the volume of water that is in the lake or reservoir. Tap water is also thoroughly treated before it arrives to you, meaning any contamination will have been removed. Fires, litter and stormwater runoff can cause far more trouble than pollution resulting from boat traffic or swimmers.
What can I do with the global search results list?
There are a few things that you can do with the Search Results list.
1. Click on the result, in the result list, to select AND zoom to a property
2. Create a property report for the property
3. Apply for a civic address for the property
What do I do with Auto Tires?
Vehicle tires are not permitted at refuse disposal sites. Most tire retailers will accept old tires, or visit Tire Stewardship BC to find the nearest recycling drop off location.
What do I do with my old electronics and small appliances?
Virtually all items that plug in are part of a return to depot program administered by the provincial government. Please see the Provincial Take-Back Program page to select the item you wish to recycle and locate the nearest depot.
What do I do with old paint and empty paint cans?
Paint containers with lids and labels, both full or empty, are part of a provincial take back program and therefore prohibited to be disposed of at refuse disposal facilities, with the exception of the paint drop off located at the Revelstoke Landfill. To find the nearest drop off depot, visit ReGeneration.
Containers without lids or labels may either be disposed of in the landfill, provided the paint is completely dried out (do this by leaving the lid off in the sun, or by mixing the paint with sawdust), or taken to the hazardous waste collection depot at the Revelstoke Landfill.
What do I do with plastic bags?
Place plastic bags in the FILM PLASTIC receptacle at your nearest recycling depot - they are not to be placed in your curbside collection container or bag. Garbage bags, blue recycling bags, ZIPLOC (or similar) brand sandwich/freezer bags, chip bags, waxed cereal liners and shrink wrap for meat and cheese are NOT accepted for recycling and should be placed in your garbage.
ZIPLOC (or similar) brand sandwich/freezer bags, garbage bags, and recycling bags are not accepted because, under the definition of Packaging and Printed Paper, these items were not purchased at the store with items INSIDE them and therefore are not a PACKAGE.
Chip bags, waxed cereal liners, and shrink wrap for meat and cheese are not accepted because the type of material used for these products is non recyclable.
What do I do with styrofoam?
Styrofoam packaging is accepted at CSRD recycling depots as of January 2015. Colored and white styrofoam must be separated into separate bins at the depots. An example of a colored styrofoam item is a colored meat tray. Squishy foam and foam wrap is not accepted as recycling and should be disposed of as refuse.
What does "OCP" mean?
OCP is a Local Government Planning acronym that stands for “Official Community Plan”.
The Local Government Act defines an official community plan (OCP) as a general statement of the broad objectives and policies of the local government respecting the form and character of existing and proposed land use and servicing requirements in the area covered by the plan. It must consider anticipated housing needs, schools, service requirements, public facilities, location and requirements for commercial, industrial, agricultural and other land uses, and restrictions on lands that are environmentally sensitive or hazardous.
An OCP is a long-term strategy for land use management, development, and servicing. This document is created by the community in dialogue with locally elected commission and committee members, and is intended to serve as a statement of the objectives and policies of the local government. The goals of an OCP are implemented through its zoning bylaw.
What happens if I didn't realize that I required a Development Permit and the work is done?
If the work was completed after the OCP Bylaw No. 725 was adopted and a Development Permit was required, you will need to obtain one now; an "after the fact" fee will apply.
You should contact CSRD planning staff prior to any development, just in case a permit may be required.
What happens to unpaid amounts on my utility bill at December 31st?
If there are any outstanding amounts on the utility bill as of December 31st, then that amount will be transferred to property taxes. Since the Regional District cannot issue the Property Tax notices, we also cannot collect payments for them. For payment information please go to the Ministry of Provincial Revenue-Taxation Branch website.
What information can I request?
The Act applies to all records (i.e. all recorded information) that are under the custody or control of a public body. The Act defines records as follows:
“record” includes books, documents, maps, drawings, photographs, letters, vouchers, papers and any other thing on which information is recorded or stored by graphic, electronic, mechanical or other means, but does not include a computer program or any other mechanism that produces records;
It is important to note that the Act covers access to records, and the information contained therein. It is NOT the intention of the Act that staff undertake compiled and summarized research in order to answer specific questions. Applicants are expected to conduct their own research from any records received from the Regional District.
What is a Development Permit?
An OCP may designate Development Permit Areas (DPA) for environmental protection, protection of development from hazardous conditions such as steep slopes, and to guide form and character of some developments.
Contact CSRD planning staff to see if what you are proposing requires a Development Permit. You can also find DPA guidelines in the OCP.
What is an Official Community Plan (OCP)?
An OCP is a strategy for land use management, development, and servicing. It is intended to serve as a statement of the objectives and policies of the CSRD and helps staff and the Board to make land use decisions.
This document is created by the community through public meetings and gatherings, locally elected commissions and committee members.
What is SCADA (Supervisory Control and Data Acquisition)?
The SCADA system that is currently used by CSRD and our contractors is internet-based and can be accessed through a laptop computer at any location. This system helps staff monitor and control our water systems and allows for better coverage and a higher level of service while simulatenously reducing costs. Operators at any location can not only monitor, but can actually change the set points for flow, chlorine dose, pump run times etc. They can also react to alarming conditions, such as loss of flow, reservoir levels, power outage or high/low temperatures.
Trends in parameters such as reservoir levels, chlorine residual and turbidity can be graphed over a day, week or months, which enables CSRD staff to prevent any possible issues.This provides for a proactive rather than reactive apporach, thereby reducing callouts.
Example of a typical SCADA screen (Cedar Heights):
What is the definition of safe water? Why is it called potable water?
Water is considered safe to drink if it meets or exceeds all of the provincial standards that are legally enforceable. Water is called potable when it is safe to drink.
What is the mill rate on my property taxes?
The CSRD is not a taxing authority under the Local Government Act and does not generate property tax notices, therefore we cannot provide information on mill rates as we only have data pertinent to CSRD services. For information on mill rates, contact the Surveyor of Taxes.
What other information will I need for a subdivision application?
Part 5 of the Subdivision Servicing Bylaw 641 details the information required in support of a subdivision application.
Prior to submitting a subdivision application, you may wish to contact the Water Management Branch of the Ministry of Forests Lands and Natural Resource Operations for surface water supply potential. You may wish to obtain a copy of the certificate of title for the property from the Land Title Office to check for easements, legal notations or Restrictive Covenant details.
This information is intended as a guideline only. While we have done our best to ensure the accuracy of the list of government agencies and land use matters covered in this section, we cannot assume liability arising from reliance on information contained herein.
What services must I provide on subdivision?
The CSRD Subdivision Servicing Bylaw 641 determines the level and standard of construction of such services as the provision of water. The Development Services staff will provide assistance in determining servicing requirements of a local nature.
Local municipalities may have different standards that must be met when piped water and sewer systems are being built. Your local municipality can provide information for proposals within municipal boundaries.
One requirement that may be placed on subdivision is the dedication of land for parks. Section 941 of the Local Government Act determines when park dedication is required, local plans are used to pre-locate land to be dedicated and Board policy provides attribute detail. Another requirement of subdivision may be the payment of development cost charges towards a water system that may service your lots now or in the future. Development cost charge information is available from the CSRD or the applicable water works supplier.
The Ministry of Transportation establishes the requirements for road widths, grade, ditching, pavement and other similar services and will be instrumental in the early stages of planning and costing a subdivision proposal.
What style of water meters are used?
Sensus SR II water meters.
What wattage is being used for the water meters?
The mobile drive-by VXU device transmits a 2 watt signal in a matter of milliseconds. This signal 'wakes up' the non-licensed radio transceivers at the meters, which read the meters and transmit it back to the drive-by VXU unit. The radio transceiver at the meter will then go back to sleep until requested to 'wake up' and send another read.
When can I set off fireworks?
Before detonating any fireworks within Electoral Areas C, E, and F you require a valid Fireworks Permit. Fireworks may only be used, set off or discharged with a permit authorized by the CSRD Fire Services Coordinator. Anyone who sets off fireworks without a permit may be fined a minimum of $200 and/or be subject to formal enforcement proceedings for each incident.
Failure to comply with the terms of the Fireworks Permit may also result in a fine and/or formal enforcement proceedings.
When I'm working in the yard, I'm tempted to drink from the garden hose. Is this safe?
No. A standard garden hose has substances in it to keep the hose flexible. These chemicals mix with the water as it goes through the hose. They are not good for you, animals or pets. Filling water bowls with the hose, therefore, is not a good idea.
Where can I obtain a Fireworks Permit?
Application to detonate low hazard fireworks can be made at the CSRD Office in Salmon Arm located at 555 Harbourfront Drive NE between 9:00 am and 4:00 pm Monday to Friday or you may download the application form.
You must comply with the terms of the permit at least seven working days prior to the date of the event. The fee for a permit is $20. You must be at least 18 years of age to handle fireworks.
Where can I pay my bill?
There are several ways to pay your bills. Please go to Bill Payment & Inquiries to access this information.
Where can I set off fireworks?
Fireworks can be set off:
- on private property, as part of a public event, and only with the knowledge and consent of the owner and/or occupant;
- as part of a public event controlled by a public body or society. Written permission from the Fire Services Coordinator is required for public functions and may be obtained by contacting the CSRD;
- anyone found not complying with this regulation may be fined $200 and/or subject to formal enforcement proceedings.
Where do I dispose of pesticides?
All pesticides may be disposed of at the Revelstoke Landfill in the hazardous waste collection depot. Pesticides with labels that contain the skull and crossbone symbol and a pesticide registration number may be returned to Bills Bottle Depot in Salmon Arm. All other pesticides without the symbol and registration number will be accepted at the next hazardous waste round up in your area.
Where do I find OCP and zoning bylaw information?
For information regarding the CSRD’s Official Community Plans (OCP), visit the CSRD website at:
For information regarding the CSRD’s Zoning & Land Use Bylaws, visit the CSRD website at:
There is also a link in the Description pane for your selected property, which will bring you directly to the specific OCP or Zoning Bylaw documentation that applies to your selection (where they exist).
You can use the link, in the Description pane, to download a CSRD reference map containing your selected property and its OCP or Zoning Bylaw boundaries.
Where do I take large and small propane tanks?
Propane tanks, including disposable cylinders, may be dropped off at your nearest refuse disposal facility for recycling free of charge during regular hours of operation.
Where is the legend?
A legend is available that defines the symbology for the layers you have turned ON. (Off layers will not display in the legend)
To access the legend, click the Panel Actions Menu and choose Show Legend
The legend will appear, replacing the Layer List
You can toggle between the legend and your selection using the tabs at the bottom of the left-side pane.
To get back to the layers list, you must click again on the Panel Actions Menu and this time choose Show Layer List
Who can apply for a Fireworks Permit?
Permits to set off fireworks will only be issued to recognized organizations or community groups for special public functions or community events.
Who can I contact if someone is not obeying the fireworks regulations?
If there is an immediate, serious threat to safety or property, call 911.
If is is a non-emergency call Bylaw Services at 250.832.8194 or toll free 1.888.248.2773.
Why does recycling need to be sorted at the drop off depot?
The CSRD has partnered with Multi Materials BC (MMBC), a Stewardship agency appointed by the Province of BC to collect all packaging and printed paper in BC. MMBC requires the material to be sorted at the source, reducing the amount of contamination of products at the processor.
Why is yard waste disposal only free for six weeks in the spring and six weeks in the fall?
The CSRD Board of Directors authorizes 12 weeks of free disposal per year. We feel six weeks in the spring and fall is appropriate to capture a good portion of residentially generated yard and garden material.
Why is yard waste drop off free for only 12 weeks instead of all year?
Yard and garden waste is ground, composted, screened, and hauled to our landfills and transfer stations to be sold. These activities have costs associated with them and the compost sales don't generate enough revenue to cover the operational costs. The composting program is funded through user fees not through taxation as is the case in some other regional districts, so providing free year round disposal of yard waste would result in cost increases elsewhere to fund the management of the material.
Will I get access to all information that I ask for?
Depending on what you ask for, you may not get access to all information contained within the records that respond to your request.
The Act includes several specific exemptions to disclosure, which means that, by law, certain types of records and information is to be protected and not made available to the public. Some exemptions are mandatory while others are exercised at the discretion of the Information and Privacy Coordinator(as defined in our Freedom of Information Bylaw No. 5651) based on the relevant circumstances surrounding the request.
For example, reasons for refusing access to information held by the Regional District are generally related to the protection of:
- personal privacy;
- businesses trade secrets or unit pricing;
- solicitor-client privilege;
- deliberations of the Board and Board Committees that are authorized to be held in the absence of the public (i.e. Closed or “in camera” meetings);
- policy advice, staff recommendations or draft regulations not yet made public;
- information that may harm a law enforcement matter (this includes bylaw enforcement matters);
- information that may harm the financial interests of the Regional District or other public body.
If you do not get access to all information you requested, you will be advised of the reasons for the refusal and the provision(s) of the Act on which the refusal is based. If you are not satisfied with how the Regional District responds to your FOI request, you have the right to ask the Information and Privacy Commissioner of British Columbia to review the Regional District ’s response.